Are leasing companies gradually abandoning their operational tasks?
Over the years, leasing companies have continuously added to their service offering to ease the burden of lease car drivers and fleet managers. Today, this service offering is no longer scalable and, therefore, no longer feasible. That’s the message that fleet management organisation Dragintra has been getting in recent months. Calculating, processing changes, providing dedicated data, answering questions and other operational activities: it’s all down to the client now. The role of the Driver Desk changes or disappears entirely. As a result, fleet owners are facing a marked increase in their workload.